PRIVACY POLICY

Cookie Policy and Privacy Notices

Cookie Policy

Nymity uses cookies on its Websites and Services. You can find out more about cookies and how to control them in the information below.

By using Nymity’s Websites and/or Services, you accept the use of cookies in accordance with this Cookie Notice. If you do not accept the use of these cookies, please disable them following the instructions in this Cookie Notice or change your browser settings so that cookies from this Website cannot be placed on your computer, tablet or mobile device.

Use of Cookies

A cookie is a small text file that is stored on a user’s computer, tablet or mobile device when you visit a website. These are anonymous and only used for record-keeping purposes. We do not link the information we store in cookies to any personally identifiable information. All of our cookies expire automatically, after which they will be deleted from your device.

Our cookies are only accessible, and can only be used by Nymity’s Websites. Nymity does not place any cookies from 3rd parties, share any cookies with 3rd party websites, or use cookies for advertising.

Disabling and/or Deleting Cookies

Most web browsers allow users to control or delete any or all cookies stored in the browser. To learn more about how you can control or erase the cookies on your device, please visit: www.aboutcookies.org. You need to accept Essential cookies to access the pages on our password-protected Websites and Services.

Types of Cookies

The types of cookies used on this Website can be classified into one of three categories, namely Essential Cookies, Analytics Cookies, and Content Cookies.

  1. Essential Cookies– These cookies are essential for using certain website features, such as remembering cookie or login preferences.
  2. Analytics Cookies – These cookies collect aggregated information about how visitors use a Website, for instance which pages visitors go to most often, and whether they received error messages from web pages. These cookies do not collect information that identifies you. All the information that these cookies collect is anonymous and is only used to provide statistical information about our Website as a whole.
  3. Content Cookies – These cookies are used to perform tests on various aspects of our Website and ensure a consistent user experience.  These cookies do not collect information that identifies you. All the information that these cookies collect is anonymous and is only used to improve how our Website works.

Expiry of Cookies

Cookies have a limited lifetime, after which they will be unusable and automatically deleted. The lifetime of each cookie is defined within each cookie. Most cookies last for one session, which lasts until the browser is closed or until the user has not opened a new page on the Website for over 30 minutes.

List of Cookies

Nymity’s Websites and Services can use any or all of the following Essential Cookies:

Name Purpose Lifetime
NymityCookiesAccepted This cookie appears when the user accepts cookies from Nymity Website.  This cookie does not collect personal data. 12 Months
CookieMessageShown This cookie is used to avoid showing the cookie acceptance message to the user constantly on each request. This cookie does not collect personal data. 12 Months
n/m|7/A77e370r This cookie is essential and contains the user’s session ID. This cookie does not collect personal data about the user. Session
ASP.NET Sessionid This cookie is essential and contains the user’s session ID. This cookie does not collect personal data about the user. This cookie is deleted when you close your browser.  For further information, visit http://support2.microsoft.com/kb/899918. Session

Nymity’s Websites and Services can use any or all of the following Analytics Cookies:

Cookie Purpose Lifetime
_ga,
_utma
This cookie is used by Google Analytics and contains a visitor’s unique and random ID number. 2 years
_gat This cookie is used by Google Analytics to throttle request rate. 10 mins
_utmb This cookie is used by Google Analytics and contains a visitor’s unique and random Session number. Session
_utmz This cookie is used by Google Analytics and contains the name of the source and medium that brought a visitor to our Website. 6 months
_dc This cookie is used by Google Analytics and serves to limit the amount of information requests, to minimize cookie activity. 10 mins
mp_TOKEN
_mixpanel
This cookie is used by Mixpanel and contains the name of the source and medium that brought a visitor to our Website. 1 year
Vkeywords This cookie stores the keywords that visitors used in search engines in order to reach our Website. 24h

 

Nymity’s Websites and Services can use any or all of the following Content Cookies:

Cookie Purpose Lifetime
Vis_opt_test This cookie is used by Visual Website Optimizer and detects whether cookies are enabled in the browser. Session
Vis_opt_s This cookie is used by Visual Website Optimizer and detects whether a user is new or not. 18 months
Vis_opt_out This cookie is used by Visual Website Optimizer and detects whether a user has opted out. 10 years
Vis_opt_* These cookies are used by Visual Website Optimizer and ensure that visitors have a consistent and improved user experience 18 months
_vwo_uuid_v2 This cookie is used by Visual Website Optimizer to measure the performance of different versions of web pages Session

 

Cookies that have Been Set in the Past

If you have disabled one or more Analytics or Content Cookies, we may still use information collected from cookies prior to your disabled preference being set, however, we will stop using any disabled cookies to collect any further information.

Last Revision Date: January 25, 2018 (Version 5.0)

Our Commitment

Nymity Inc. (“Nymity”) takes your privacy seriously. Please read this Privacy Notice (“Notice”) to learn more about how we collect, use, disclose and store information when you access or use our Website or Services or contact us a different way.  We gather various types of information, including information that identifies you as an individual (Personal Information). This is explained below.

What information does Nymity collect?

When you use our Website, we may collect Personal Information that you chose to provide to us. For example, on our “Contact Us,” “Request a Demo,” webinar registration pages or requests to download a White Paper or other resource, you provide us contact information. We may also collect certain information related to your device, such as your device’s IP address and referring Website. For further information, please see the section below headed “Cookies and other Tracking Technologies”.

When you use our Services, we collect information directly from you such as names, email addresses, postal addresses, phone numbers, job titles, in order to set up and provide you the Services.

How do we use the information?

When you provide information to us through our Website, we may use the information to respond to your inquiries, e.g., regarding certain products or Services, job information, request to download a White Paper and webinar or demo requests. We also use information to administer and improve our Website and to analyze use of the Website for marketing and advertising purposes and trend monitoring.

When you use our Services, we may use your information:

  • To establish and maintain responsible commercial relations and to provide ongoing Nymity Service. For example, when you apply for a subscription to a Nymity Service, Nymity collects your Personal Information to set up a user account and for billing purposes,
  • To understand Customer needs and preferences. For example, to maintain a record of the Nymity Services you have purchased in the past,
  • To contact you about your use of Services or fulfil your request for a demo,
  • To meet legal and regulatory requirements. For example, Nymity may collect Personal Information from you to satisfy government regulations, e.g., tax purposes,
  • To respond to your inquiry when you contact us, request a download or request a demo,
  • When a user visits our Website and clicks on the pages, we collect anonymized, aggregated data about the path of the user’s visit through the Website,
  • To send you our newsletter when you sign up for it, and
  • For any other purposes about which we will notify you.

Disclosure to Third Parties

We do not rent or sell your Personal Information.  We may share and disclose information, including Personal Information about our customers in limited circumstances as described below. Nymity transfers Personal Information to third parties such as vendors and service providers who perform tasks on our behalf such as for processing and storage purposes. These companies include, for example, our payment processing providers, website analytics companies, CRM and marketing service providers (e.g., HubSpot), and email service providers.

If Nymity has received your Personal Information and subsequently transfers that information to a third party agent or service provider for processing, Nymity will remain responsible by executing contracts requiring them to protect the privacy and confidentiality of the Personal Information provided to them for purposes of performing their functions for Nymity. Unless we tell you differently and you consent, our agents do not have any right to use the Personal Information we share with them beyond what is necessary to assist us. Where Personal Information collected by Nymity in the EU is transferred to a third party agent or service provider for processing in a non-EU country, Nymity will ensure the requirements for international data transfers under EU law are satisfied. This includes, but is not limited to, direct transfers from Nymity’s EU locations to any U.S. based agents or service providers under the EU-U.S. Privacy Shield.

Although very unlikely, in some instances, such as a legal proceeding or court order, Nymity may be required to disclose certain information to authorities. Only the information specifically requested is disclosed and Nymity shall take precautions to satisfy ourselves that the authorities who are making the request have legitimate grounds to do so.

In the event Nymity is merged with or is acquired by another organization, Nymity will make every reasonable effort to notify you if Nymity shares with the merging or acquiring organization some or all of your Personal Information.

Security for Privacy

Nymity protects Personal Information against unauthorized access. Nymity has organizational, technical and physical security safeguards in place to protect Personal Information. Personal Information shall be protected by security safeguards appropriate to the sensitivity of the information.

Notwithstanding that Nymity has security safeguards in place to protect Personal Information, Customers are always encouraged to take measures to protect themselves against unintended intrusions to their personal privacy (i.e., maintain access pass codes and/or PINs in a confidential manner).

Cookies and other tracking technologies

We use cookies and other tracking technologies on our Website. Functionality may include:

  • Assisting in registration, login, and your ability to provide feedback;
  • Assisting you in navigation;
  • Analyzing your use of our products, Services or applications;
  • Assisting with our promotional and marketing efforts;
  • For more information regarding our use of cookies, please visit our Cookie Policy

We may also use clear gifs in HTML-based emails sent to users to track which emails are opened by recipients. We use this information to improve marketing effectiveness, enable accurate reporting and make our Website and Services better for our users.

What choices do I have?

You can always opt not to disclose information to us. Please note that some information may be needed to register with us or to take advantage of some of our features.

With respect to marketing communications, you can opt-out of receiving our newsletter or promotional or marketing communications at any time by using the unsubscribe link located in the email or by sending a blank email to unsubscribe@nymity.com.

You can set or amend your web browser controls to accept or reject cookies. If you do, you may still use our Website and Services, but some access to functionality may be restricted.

Accessing and Updating your Personal Information

To review and update your Personal Information to ensure it is accurate, contact info@nymity.com. Nymity will make commercially reasonable efforts to provide you reasonable access to any of your personal information we maintain within 30 days of your access request so that you can review, make corrections, or request deletion of your data. If we cannot honor your request within the 30-day period, we will tell you when we will be able to provide access. In the unlikely event that we are not able to provide you access to this information, we will explain why we cannot do so.

Questions regarding this Privacy Notice

Individuals may address their privacy related concerns by contacting Nymity at info@nymity.com.  Every privacy-related complaint will be acknowledged, recorded and investigated, and the results of the investigation will be provided. If a complaint is found to be justified, appropriate measures will be taken.

If you are a resident of the European Economic Area and have an unresolved privacy or personal information collection, use, or disclosure concern that we have not addressed satisfactorily, please be aware you can address your concern to your local Data Protection Authority, who may decide to further investigate the matter. Nymity will always fully cooperate with any regulatory request.