Background Facts:
- a blogger reported a security breach at a Curves franchise in Vancouver, Washington.
Relevance to Business Activities:
- security - physical and technical safeguards considerations:
- a blogger's relative found a working computer in a dumpster, containing:
- employees' phone numbers; and
- customers' addresses.
- no billing information, if any existed, was exposed;
- the Curves database, potentially containing credit card information, was encrypted; however:
- the blogger claimed that extracting the information from the database would be trivial.
- breach response considerations:
- the blogger contacted:
- Curves corporate office:
- said that although each franchise is responsible for its own IT and privacy policies:
- the franchise's actions were inappropriate; and
- they would get in touch with the franchise.
- asked the blogger to wipe the hard drive.
- the manager of the franchise:
- who was busy or not available:
- left a message inviting him to read his online post of the incident.
Additional Consideration:
- the blogger returned the computer and hard drive to its owner.
Source Documents:
http://consumerist.com/tag/curves/?i=5022090&t=curves-leaves-working-computer-full-of-personal-information-in-an-office-dumpster
http://awaitinginspiration.com/dear-curves-respect-your-client-and-employee-data/