Title: Orbitz Breach Notification Letter - Attorney General of New Hampshire
Date: 10/01/08
Business Activities: Breach Response, Security - Physical Safeguards
Impact to Subscriber: Company accelerates plans to install encryption on all employee's computer in response to theft of a laptop.
Authority:
Risk Guidance:
Control Guidance:

Relevance:
Background Facts:
  • Orbitz Worldwide advised the Attorney General of New Hampshire that it suffered a breach of sensitive personal information of a few hundred employees, including one resident of New Hampshire.


Relevance to Business Activity:

  • security - physical safeguards considerations:
    • a laptop computer was stolen from an employee's vehicle - the laptop:
      • may have contained payroll information including names and Social Security numbers;
      • was password protected;
      • has not been recovered.

 

  • breach response considerations:
    • Orbitz:
      • reported the theft to the:
        • Attorney General of New Hampshire as required by law; and
        • law enforcement officials.
      • notified all impacted individuals and its entire US-based employees of the breach;
      • is providing a premier credit monitoring product, including:
        • access to identity theft insurance.
      • accelerated its plans to install advanced encryption on all employees' computers;
      • will be conducting training sessions for all employees and contractors who handle sensitive personal information.


Source Document:

http://doj.nh.gov/consumer/pdf/orbitz.pdf

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